New Update

Negotiation Skills (22 March)

We are always negotiating to get something we wish. However, do we deal? Actualy, there are some techniques to negotiate. First, we should know the person we want to negotiate. Then, we should consider what good outcome would be for us and the other side. Next, we identify our Best Alternative to Negotiated Agreement (BATNA) and Reservation Price, and do the some for the other side. We should also set up our Zone of Possible Agreement (ZOPA). Lastly, alter the negotiation process until we get the deal.

BATNA- A preferred course of action in the absence of deal.

Reservation Price- The least favorable point at which one will accept a deal.

ZOPA- A set of agreement that may satisfy both parties.

During the lesson, the trainer, Mr Hisham had held a game for us. We needed to write a question to whose we would like to ask. Then, we answer the question by randomly chosen. I was surprising because there were three questions for me. I did not realize that the other trainees would like to know more about me. Was that because I was quiet in class? I did not get the answer. However, this game gave me a sign I should expressed myself more frequently.

Article Writing (23-24 March)

This lesson was conducted by a journalist, Liew Suet Fun. The trainer taught us how to write article creatively. This lesson was important for us because we might need to write article in the future. Besides that, writing was also one type of effective communication. However, I was quite bore because to write article creatively was difficult for me.

Neuro Liguistic Programing (25 March)

NLP was an interesting lesson. It introduced me the power of our subconcious mind. Actually, our mind was so powerfull until we can create miracle. By reprogramed our subconcious mind, we can deleted negative thougth and help us to be success. This lesson taught us how to control our emotion to reach success. Our emotion was related to our mind too. Positive emotion related to positive thinking and vice versa. Thus, by controling our emotion we can do whatever we want.

Communication Concept and Skills (26 March)

To communicate effectively is very tough. This is because if others cannot receive your message, you are failing to communicate. No matter you think you are a good communicator, you still face many inteferences to communicate. These interferences might be language barrier, culture barrier, age barrier and others. Thus, we need to recognize what are the interferences we need to face before we communicate.

Communication is no only related to speech content, but most importantly related to our body language. Remember, do not ever let other misunderstood your body language if you want to communicate effectively. Try to communicate with the use of different media such as internet, fax, and telefon besides face to face meeting.

Powerful Presentation Skills (29-31 March)

To present effectively in front of public is challenging. However, we need to learn how to present because we need always present during working. The most important thing we need to know in presentation is confident. Without confident, we even cannot present because if we are not confident with ourselves, it is impossible we can convince the others. Next, the time management in presentation is very important. Usually, the audience cannot pay too long attention to us, thus we need to direct to the point, clear and finish in short period. To catch the audience attention in presentation, we need to interact with the audience or make the presentation more interesting by give good visual aids, emotion and amazing facts.

Presentaion (1 April)

All of us needed to present individualy to check how much we have learn. We can choose any topics we liked and presented in front of class. I have choosed the topic “The Improvement for KTM Commuter Service”. Before presentaion, I was nervous because I was worried my language. However, I would able to present until the end. The evaluaters gave the comments after each presentation so that we can improve ourselves. My problems during presentation were the language, lack eyes contact, and interaction with the audience. This was a good experience for me.

Recent activities......

Body Language (17 March)

By survey, the body language makes up 55% in communication while 38% is voice and tone and last 7% is content of speech. This shows that our body parts can deliver the message to the others! We have to be careful of our body language because it may show the others our real feeling. Therefore, we need to correct our body language which may confuse and cause misunderstanding to the others.

Through this lesson, I learned that I must improve my eye contact to the audience during presentation. Besides, by observing the other calssmates interview, I learned that we must confident and do not answer interviewer before we are clear to the questions asking. This is because we may misunderstanded to the question and answered wrongly. However, do not always ask interviewer to repeat questions because this show that your listening skill and undestanding were poor.

Grooming and Dinner Etiqutte (18 March)

It was very interesting to have this lesson. The trainers teached us the dinner etiqutte because we might got breakfast and lunch interview in the future. Besides, we were also learned how to impress the others by improving our physical apprearance.

Advance Report Writing (19 March)

The activity that day was survey sastifaction of participants to BeST program. We were enquired to prepare the questionnaire and distribute to the classmates. The result of the survey would be reported and presented on 29 March. My group members and I focus to survey the sastifaction of BeST participants for facility area.

There was another activity announced that day. All of us were claimed to prepare education games and carry out the games on 10 April. The purpose of this activity is to educate kids the role of Biotechnology to human beings.

Being idle......

15-16 March

Due to the interview session for those have not presented during last Thursday (11 March), I am free and spend most of the time at computer lab. There are some home works given by Miss Hanani and Mr Farizal. Miss Hanani inquired us to update our blog meanwhile Mr Farizal inquired us to finish our career plan. I spend some time to draft and finish them at home.

The Summary of Last Two Week Activities

Communication Module
1st Week
1st March	Introduction of BeST program This is the first day for me to join BeST program. The registration was started at 8 o’clock. I left home around 6 o’clock. Due to unfamiliar to location of UniRazak, I was almost getting lost until there was a kindly guy leaded me to the right place. I met many trainees in this program. There were around 40 plus of them. The introduction of BeST program was held by BiotechCorp. Although I have searched some information about this program; however, this introduction helped me to know more about this program. I was glad I could join this program. I hoped I could be more skillful and qualified to my future job position after finished this program.
2nd -3rd March	Team Building at Nur Lembah Pansun I was quite shocked when I received the new that we were going to Nur Lembah Pansun the day before. This was compulsory for all of us. We had a nice learning experience there. We were got closer to each other among us.
4th March	Psychometric Tests We were given time to complete six tests (IQ test, CQ test, EQ test, Entrepreneurship test, ADHD test and Leadership test). These tests were used to evaluate trainees standing before entering the program. They were also as a measure tool to evaluate improvement of trainees after finished this program.
5th march	Effective Resume and Impressive Cover Letter To write an excellent resume was not an easy work. There were a lot of details we needed to consider before we wrote. By attending this learning session, I finally could write an excellent resume.
2nd Week
8th March	Effective Meeting Meeting was bored because it was not conducted with effectively. In this lesson, we were learned how to conducted a meeting effectively. The trainers gave us a situation and left us conducted the meeting among ours group members. This practice gave us a real experience how a meeting was conducted.
9th March	Effective Resume and Impressive Cover Letter Cover letter was as important as resume in job application. A good cover letter could give a great impression to employer and won golden 45 second for us. Each cover letter should specify to each job position applied. Do not send out a general cover letter for all type of job position.
10 March	Business Writing We were enquired to write enquiry letter to other groups and reply their enquiry letter. Then, we had a disccusion to correct our mistake inside the enquiry letters and reply letters.
11 March	Public Speaking Techniques Public speaking could not be avoided if we were working or calling for an interview. Some of us were chosen to present in front of class. My group was conducting a forum entitled “Biotechnology Spurs the Economy”. It was a difficult time for me but I realized that I should put more efforts to improve my English speaking.
12 March	Introduction to Entrepreneurship This lesson was interesting. The trainer Patricia Greene had eradicated our fan to think that entrepreneur was opportunistic and risk taker. Actually, an entrepreneur was someone who creates value to their life. Introduction to Advanced Report Writing This lesson was held after lunch. Therefore, the time was limited to go through whole lesson; the trainers gave us uncomplete report to finish. Then, we disccuss the answer.

My First Impression of Unirazak

Hello! I feel good when the first time I arrived at Unirazak. I come here just because I have participated BeST program. The Unirazak is located at Cap Square, Kuala Lumpur. The Unirazak is a beautiful university with high technology. The facilities here are nice and all in readiness. The environment here is comfortable too.

Let me share a little bit what is my feeling about BeST program. There are many trainers involved in this program. They are nice and friendly. There are many trainees come around the country to join this program. I am glad to meet them.

I feel great and awesome!